PRIVACY POLICY

Effective Date: [October 26, 2025]

At Sabine Dew, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, make a purchase, or interact with us. By using our website and services, you agree to the practices described in this policy.

 

1. Information We Collect

 

We collect various types of information to provide and improve our services to you:

Personal Information You Provide:

• Contact Information: Name, email address, shipping address, billing address, phone number.
• Account Information: Username, password (encrypted).
• Payment Information: Credit card details (processed securely by third-party payment processors; we do not store full card numbers on our servers), PayPal details.
• Order Information: Details of products purchased, transaction history.
• Communications: Information you provide when contacting customer support, participating in surveys, or interacting with us on social media.

Information Collected Automatically (when you visit our website):

• Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, referral source, navigation paths, and other website usage statistics.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 4 for more details).
• Device Information: Device type, unique device identifiers, mobile network information.

 

2. How We Use Your Information

 

We use the information we collect for various purposes, including:

• To Process Orders and Transactions: To fulfill your purchases, process payments, ship products, and send order confirmations.
• To Provide Customer Support: To respond to your inquiries, complaints, and service requests.
• To Improve Our Website and Services: To understand how you use our site, personalize your experience, and develop new features and products.
• For Marketing and Promotional Purposes: To send you newsletters, promotions, special offers, and information about new products that may be of interest to you (you can opt-out at any time).
• For Security and Fraud Prevention: To protect our website, customers, and business from fraudulent transactions, unauthorized access, and other illegal activities.
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• To Analyze Trends and Analytics: To gather aggregated statistics and insights about our customer base and website performance.

 

3. How We Share Your Information

 

We may share your information with third parties in the following circumstances:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing (e.g., Shopify Payments, PayPal), shipping carriers (e.g., USPS, FedEx, DHL), website hosting, data analysis, marketing, and customer service. These service providers have access to your personal information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Advertising Partners: We share data with third-party advertising partners, such as AppLovin (Axon), Meta, and Google, to facilitate targeted advertising. (See Section 4 for specific details).
• Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the business assets.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Protection of Rights: To protect the rights, property, or safety of Sabine Dew, our customers, or others.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

 

4. Cookies, Tracking Technologies, and Advertising

 

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Cookies and Web Beacons

• Cookies: Small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or they expire) for functional, analytical, and marketing purposes.
• Web Beacons/Pixels: Electronic files used to record information about how you browse the site.
• Third-Party Analytics: We use services like Google Analytics to collect and analyze information about how users interact with our website.

Advertising Partners We allow third-party advertising and marketing companies including, but not limited to, Meta, Google, and AppLovin (Axon) to place cookies, web beacons, pixels, and other web-tracking technology on the Site. These Advertising Partners use their technology to collect Personal Information about you in order to provide you with advertisements, marketing, or other information that we think may interest you.

These Advertising Partners may also have access to Personal Information about you that they collected over time and across different online services. Personal Information collected and used by Advertising Partners is not subject to this Privacy Policy. For more information on the privacy practices of our Advertising Partners, including how to opt-out of targeted advertising, please visit:

• Meta: https://www.facebook.com/privacy/policy
• Google: https://policies.google.com/privacy
• AppLovin / Axon: https://legal.applovin.com/privacy

Cookie Management You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

 

5. Your Rights and Regional Disclosures

 

You have certain rights regarding your personal information depending on where you are located.

General Rights

• Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails.
• Access and Correction: You may review and update your account information by logging into your account on our website.
• Do Not Track (DNT): Our website does not currently respond to "Do Not Track" signals.

GDPR Compliance (EEA and UK Users) If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using the Personal Information described above depends on the Personal Information concerned and the specific context in which we collect it. Generally, we will normally collect Personal Information from you only where we have your consent to do so (such as via our Cookie Banner). We share data with partners like AppLovin (Axon) based on your consent.

US State Privacy Rights (CCPA/CPRA) Under certain US state laws, including the California Consumer Privacy Act (CCPA), the use of tracking technologies by third-party advertising partners like AppLovin (Axon) may be considered "sharing" or "selling" of Personal Information.

As a resident of these states, you have the right to opt-out.

• How to Opt-Out: You can opt-out by clicking the "Your privacy choices" link in our website footer or by adjusting your settings in our Cookie Preference banner.

 

6. Data Security

 

We implement reasonable security measures, including physical, technical, and administrative safeguards, to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

7. Children's Privacy

 

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13, nor do we specifically market to children under the age of 13 in compliance with the Children Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

 

8. Links to Other Websites

 

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

9. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.